Welcome to Kaashtra

By accessing or using our website, you agree to be bound by these Terms & Conditions.

Products

Kaashtra sells wooden lamps and lighting products. Product images are provided for representation and may have minor variations in colour, texture, grain, finish or appearance due to the natural characteristics of wood.

Product Information

We make reasonable efforts to ensure that product descriptions, images, prices and other information displayed on the website are accurate. However, minor variations may occur.

Pricing

All product prices are displayed on the website. Prices may be changed or updated from time to time without prior notice.

Orders

An order is considered placed after successful order confirmation and payment confirmation.

Kaashtra reserves the right to cancel or refuse an order in certain situations, including product availability issues, pricing errors, suspected fraudulent activity or other legitimate reasons.

Payments

Payments are processed through secure third-party payment service providers. Customers agree to provide accurate information required to complete a purchase.

Shipping

Orders are generally delivered within 5–7 business days, subject to the conditions mentioned in our Shipping & Delivery Policy.

Returns and Refunds

Returns and refunds are governed by our Return, Refund & Cancellation Policy. We provide a 7-day return window for eligible manufacturing defects or transit damage, subject to verification.

Use of Website

You agree not to:

• Use the website for unlawful purposes
• Attempt to interfere with the website's operation
• Misuse website content or information
• Attempt unauthorised access to any part of the website
• Use the website to commit fraud or unlawful activities

Intellectual Property

All content on the website, including text, images, logos, graphics, product descriptions and design elements, may be owned by or licensed to Kaashtra and may not be copied, reproduced or used without permission.

Changes to These Terms

Kaashtra may update these Terms & Conditions from time to time. Updated terms will be published on this page.